Product Description
Known For: The only dedicated ketamine infusion clinic on the Hilo side of the Big Island, serving East Hawaii’s rural and underserved communities.
| Review Scores | Highly rated; patients appreciate east-side Big Island access |
| Location | Hilo, HI |
| Address | 275 Ponahawai, Suite 101, Hilo, HI 96720 |
| Phone | (808) 201-2343 |
| Website | hawaiiketamine.com |
| Treatments | IV Ketamine Infusion, Mobile At-Home Ketamine Infusions, NeurOptimal Neurofeedback |
| Conditions Treated | Treatment-Resistant Depression, Anxiety, OCD, PTSD, Bipolar Disorder, Chronic Pain |
| Cost | $260/infusion (mental health); $360/infusion (chronic pain) |
| Insurance | PPO plans may reimburse ~50%; no direct insurance billing for compounded ketamine |
| Clinical Lead | Shawn Bannister, MD — Anesthesiologist |
HealingMaps Take: Hilo is one of the most underserved areas in the state when it comes to specialty mental health care, and Dr. Bannister’s presence here is a significant development for East Hawaii. The town itself has a population of around 45,000, but it serves as the healthcare hub for a much larger swath of the Big Island’s windward side — from Hamakua to Puna to Ka’u. Before this clinic, patients in these communities had no local ketamine option whatsoever. The same $260 per infusion pricing applies, and the mobile service can reach patients in the more remote pockets of East Hawaii. For a region where mental health resources are chronically scarce, this clinic fills a genuine need.
Patient Review
“I live in Puna and never imagined I could access ketamine therapy without flying to Honolulu. The Hilo clinic made it possible, and Dr. Bannister took the time to explain everything before my first infusion.”
About Hawaii Ketamine
Hawaii Ketamine’s Hilo location at 275 Ponahawai, Suite 101, brings IV ketamine infusion therapy to the east side of the Big Island. As part of Dr. Shawn Bannister’s multi-island ketamine practice, the Hilo clinic offers the same treatments and pricing as the Honolulu and Kona locations: IV ketamine infusions at $260 for mental health conditions and $360 for chronic pain. The clinic also offers mobile at-home infusions and NeurOptimal neurofeedback. Hilo serves as the healthcare hub for East Hawaii’s rural communities, and this is the only dedicated ketamine infusion provider on this side of the island.
For more on how ketamine therapy works, see our complete guide to ketamine therapy.
What People Like
Only ketamine provider on the east side of the Big Island — critical for Hilo, Puna, Hamakua, and Ka’u residents. Same affordable $260/$360 pricing. Anesthesiologist-led protocols. Mobile at-home infusion service can reach remote East Hawaii communities. Eliminates the 2+ hour drive to Kona or the flight to Honolulu for treatment.
What People Don’t Like
KAP is not offered. Schedule may be limited as Dr. Bannister travels between island locations. No direct insurance billing. Hilo’s rainy climate may affect appointment accessibility for patients driving from rural areas. The clinic’s hours at this location may be less frequent than Honolulu.
Getting Started at Hawaii Ketamine
Call (808) 201-2343 or visit hawaiiketamine.com to schedule a consultation at the Hilo office. Located at 275 Ponahawai, Suite 101, Hilo, HI 96720. Patients in remote East Hawaii areas should ask about mobile at-home infusion availability.
Learn more about the evidence behind ketamine for depression at the National Institute of Mental Health.
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